Murf eBikes are known for their focus on combining style, practicality, and performance in electric bicycles. They feature a sleek, minimalist design that appeals to those who want a modern look. See Bike Guide for complete details

We have Murf eBikes for those who are 4’11” all the way up to 6’7”. If you prefer a bike that is easier to get on and off, we recommend the step-thrus. The step-over frames are great and comfortable for those who are taller or just prefer the look of the step-over frame better. See Bike Guide for complete details

Be sure to review local laws and regulations, as rules may vary depending on the trail and the land management authority. We will have options for class 2 and 3 eBikes. If you would like to check your state’s laws, please use this link EBike Laws By State.

This will depend on the battery equipped on your bike. If you have the 15ah battery, you will be able to range from 35-50 miles. If you have the 20ah battery, you will be able to range from 40-60 miles. Mileage is influenced by various factors, including battery size, terrain, temperature, rider weight, and any additional gear.

From 0%, the battery will take about 5-6 hours to complete its charge.

Yes, our eBikes will come with a standard wall charger and battery equipped with your Murf. As well as a tool kit with all of the tools you will need to build the eBike completely.

Murf eBikes will ship about 60% assembled. Assembly time can take anywhere from 30 minutes to an hour. To complete the build of the eBike, you will need to attach the front tire, handlebar, pedals, and light if necessary. Please refer to our assembly instructional video here Murf Assembly.

Murfs feature motors that enhance performance and provide reliability, making cruising around anywhere super accessible and enjoyable. We use hub-drive motors integrated into the wheel for a simple design and easy maintenance. Typically, the motor's output is limited to 750W, and with class changing ability you can meet Class 2 and Class 3 eBike requirements.

The controller in a Murf e-bike acts as the central hub for communication among the various electronic components. It regulates the flow of electricity from the battery to the motor, ensuring precise control over speed, power output, and other critical parameters. The controller plays a vital role in providing a seamless riding experience, ensuring that power delivery is smooth and responsive, whether you're cruising on a flat trail or tackling a steep ascent.

The display on a Murf acts as the central interface and information hub, delivering key real-time data for your ride. It shows your speed in either miles per hour (mph) or kilometers per hour (km/h) and provides information on the remaining battery level to help with planning. Additionally, it lets you choose various levels of pedal assistance to tailor your riding experience and tracks trip details like distance traveled to monitor your progress.

If your Murf has Class 2 and Class 3 Capabilities, you will be able to switch between classes using the up and down arrow on the left handlebar. If you want to go from Class 2 to Class 3, you will hold the up arrow for 5 seconds. If you want to go back down to Class 2, then you will hold the down arrow for 5 seconds. Class 2 is set to 20mph max with throttle and pedal assist. Class 3 will be 28 mph max, but pedal assist only.

Please reach out to Sean at Murf for all order inquiries and questions. Sean’s number is 920-365-6042 or email him at sean@murfelectricbikes.com.

We accept ACH and Credit Card Payments. ACH Payments are preferred.

Yes, you can finance any Murf eBike through our partner Affirm. These flexible financing options allow you to spread the cost of your purchase over time, subject to approval. To use this service, add your desired items to the cart, go to checkout, and after entering your billing and payment details, choose either Affirm. You'll receive an approval decision within moments and can then finalize your purchase.

Murf eBikes offers a two-year warranty on the frame, front fork, battery, and electrical components, including the display screen, for the original purchaser. If a part is defective, it will be repaired or replaced at Murf’'s discretion, and the original receipt must be provided. This warranty does not cover issues like wear and tear, improper use, or modifications, and replacement costs such as taxes and shipping may apply. For more information, please visit this link right here Murf Warranty Policy.

Yes, to a certain degree, but not recommended and please make sure not to submerge the motor, battery compartment, or any other electronic components in the water as that may cause significant damage. If the bike is wet after a ride due to rain or a puddle, please clean and dry the wet spots, thoroughly.

Not if properly taken care of. Murf’s design utilizes steel hardware and an aluminum frame. Keep components such as chain and gears clean to avoid corrosion and poor performance. Do not store outside preferably. Prolonged exposure to the elements especially coastal areas will result in rust buildup on the drivetrain.

If you are having any issue with your Murf eBike, please reach out to us first at 949-218-5920 or info@murfelectricbikes.com. We will confirm your order details, warranty information and our in-house Service team will troubleshoot any initial issues. Our team can also direct you to your nearest service center if needed. *If there is not an Authorized Service Center in your area, we will work with you to identify a shop that can complete the service. Please look for a service center here Murf Service Centers.

Please use the Parts tab to find the part that you need. If the part is not available there, please submit an Order Inquiry Form in the Support tab.

You will be able to access the manuals for the bikes here. There will be two different versions, one for bikes older than 4/20/2022 and one for bikes newer than 4/20/2022. If you want to be sure, please send over the serial number to confirm.

Please have the customer fill out this warranty registration form here once they purchase from your store.

For battery storage, avoid keeping a fully charged battery unused for long periods; instead, maintain a charge between 40% and 60% to extend its life. Discharge and recharge the battery every 2-3 months, ideally by riding your bike, and avoid deep cycling as it can shorten the battery's lifespan. After storage, fully recharge the battery and leave it on the charger for 30 minutes to 1 hour to balance the cells. Avoid storing or charging the battery in extreme temperatures, and never charge it in freezing conditions. Please refer to this battery care guide as well.

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